Responsible gambling
If you think your gaming has become problematic, we encourage you to take steps towards managing it.
To start, let's look at some useful tools and features that can help you control your spending and gameplay.
Deposit Limits: You can set limits on how much you want to deposit into your account in a single day or week. This will prevent you from exceeding the amount you're comfortable with. To activate this feature, please contact our support team via email.
Loss Limits: If you'd like to limit daily or weekly losses, we also offer this option. You can set limits that suit your needs and ensure responsible gaming practices. Just reach out to us through email for more information on how to enable loss limits in your account settings.
Time-Outs/Session Limits: Time-outs allow you to take a break from playing and revisit later when you feel more in control of your habits. You can opt for 30-minute, one-hour, or 24-hour sessions - whichever suits you best. This will give you the space needed to reassess your gaming routine.
Cool-Off Period: Sometimes taking an extended break is necessary. Our cool-off period allows you to exclude yourself from playing on our site for a specified amount of time (between 24 and 48 hours). If this option resonates with you, please don't hesitate to reach out via email or live chat.
Permanent Self-Exclusion: If you feel you need an extended break from gaming altogether, we are happy to support your decision. Our permanent self-exclusion policy allows you to bar yourself from our site for a more significant period of time, giving you the space and distance required to focus on responsible living habits without temptation.
Reality Check: We also offer session tracking within your account dashboard, which provides a reality check on how long you've been gaming and what amount of money is at stake. This way, you can keep tabs on your behavior and adjust accordingly.
If you're struggling with problem gambling or need additional support, we encourage you to reach out to our support team for assistance in managing these features.